48" Freestanding Oval Air Massage Japanese Bathtub

Save 11%
EmpavaSKU: EMPV-48JT011

Size: 48 Inch
Bathtub Type: Air Jetted
Price:
Sale price$1,517.10 Regular price$1,699.90
Stock:
In stock

We Guarantee the Best Price! Please consult our Price Match Guarantee for more details. If you have any inquiries, don't hesitate to reach out via Chat or Customer Support at (877) 436-1225.

Description

Experience Relaxation like Never Before with Empava's Japanese-Style Air Massage Tub!

The 48" Freestanding Oval Air Massage Japanese bathtub by Empava is a luxurious and elegant addition to any bathroom. This beautifully crafted tub features a sleek and modern design with a deep oval shape that provides ample space for soaking and relaxation.

Features of the Freestanding Oval Air Massage Japanese Bathtub:


The air massage system in this tub is a standout feature, providing a gentle and soothing massage to your entire body as you soak in warm water. The 48 air jets are strategically placed throughout the tub, creating a relaxing and refreshing massage that helps to soothe sore muscles and relieve tension.


Crafted from durable and high-quality materials, this freestanding tub is designed to withstand years of use and provide a comfortable and enjoyable soaking experience every time. It is made with a high-gloss acrylic material that is easy to clean and maintain and features a reinforced fiberglass layer for added strength and durability.


The Japanese-style design of this tub adds a touch of elegance and sophistication to any bathroom. It is the perfect size for smaller spaces, measuring 48 inches in length, 32 inches in width, and 24 inches in height. The sleek and modern design will complement any bathroom decor, and the freestanding design makes it easy to install and use.

 

Overall Size 48'' L X 31.5'' W X 30.71'' H
Basin Size 33.62'' L X 17.72'' W
Soaking Depth 21"
Water Capacity 40 Gallons
Bath Therapy Type Japanese Soaking
Color/Finish White 
Drain Location Reversible
Faucet mount Tub Mounted
Material Acrylic
Number of Air Jets 48
Control Type Mechanical
Exterior bath shape Oval
Maximum Number of Occupants 1 Person
Product Weight (lb.) 150 lb.
Tub Design Roll Top
Voltage (volts) 120 V
Wattage (watts) 400 W
Included Drain, Hand Shower, Hardware, Mounting Hardware, Tub filler
Tub/Shower Features Adjustable Jet Direction, Adjustable Jet Flow, Contoured Back, Hydrotherapy, Integral Drain, Jetted, Pedestal, Predrilled Drain Holes, Predrilled Faucet Holes, Predrilled Overflow Holes
Certifications UL Certified Motor
Warranty Length 3 Years
Warranty Download Warranty
Manual Download Manual

BEFORE RETURN

For customers of Grandtubs, we kindly request that you reach out to our customer service team to verify the appropriate return address. It's important to note that different products may necessitate distinct return addresses, so contacting us will ensure that your return is properly processed. Your satisfaction is our priority, and we are here to assist you in every step of the return process.

All cancellations that are not our fault are subject to a 3% processing fee. Refunds will be issued to the original payment method used during order placement.

Telephone: (877) 436-1225
Email: Support@grandtubs.com

 

RETURN PROCESS

You are entitled to contact our customer service team to ask for a return for an item(s) within 30 days of delivery for a refund. (we will refer to the item delivery date on the shipping info). Please note that returns outside of the 30-day return window will not be accepted. We promise to respond to your return request within 2 business days.

General Returns

To qualify for a general return, the item(s):

    • Must be in resalable condition
    • Must be free from scratches and/or defects
    • Must not have been installed
    • Must be in the original manufacturer’s box and packaging and be free of writing.
  • Must not be missing pieces

To initiate a general return, please address your reason.

    • Don’t like
    • Order By Mistake
    • Change Idea
    • Don’t need anymore
    • Found More Affordable One
  • Product Size Doesn't Fit (Please check if our product size meets your needs before ordering)

Defective Return

To qualify for a defective return, one of the following must apply:

    • Item has a defect that hinders its usability for the purpose of which it was designed
    • The wrong item was received
    • The item does not match the description
  • Item arrived damaged

To initiate a defective return, please address which situation the item belongs to.

* If the item is found to be damaged during shipping, and you notice the damage upon delivery or inspection, do not sign for or take possession of the item. If delivery is accepted but concealed damages are noticed within 48 hours, take pictures of the box and product(s). Carriers only allow two business days to file a freight claim. Contact our customer service team immediately to report the damage.

Price Match Guarantee Policy

We will give you a refund of the price difference if the selling price of a product on our website is found to be lower than the selling price of the product at the time of purchase within 30 days after the order is placed.

REFUND PROCESS

We promise to process the refund within 2 days after the returned item arrives at our warehouse and was inspected to qualify for our general return or defective return situations listed before. You are expected to receive the refund 5-7 business days after we process it.

For a general return, we will deduct 20% of your total refund amount for the reason of return shipping costs and the loss caused to us as a vendor, which means only 80% of your total refund will be sent back to your account. For a defective return, we will bear the return shipping cost and a full refund will be sent back to your account.

 

FAQ

1. Which items are eligible for a return?

Most items can be returned within the stated time frame for a refund.

To qualify for a general return, the item:

    • Must be in resalable condition
    • Must be free from scratches and/or defects
    • Must not have been installed
    • Must be in the original manufacturer’s box and packaging and be free of writing
    • Must not be missing pieces


2. How do I send my return?

We recommend using the packaging from the original shipment. Within 30 days of receiving the goods, please contact our customer service team (Support@grandtubs.com) and we will provide free service; outside of 30 days of receiving the goods, you can also contact our customer service team if it is due to product quality issues.

3. How do I cancel an order?

Because our orders process quickly, there is a very short period of time in which an order can be canceled may be possible to request a cancellation before an order ships by contacting our customer service team.

For refused shipments, damaged shipments, and freight claims filed within 2 business days of receipt, a credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.

4. My purchase was damaged in transit. How do I return it, request a replacement, and/or file a claim?

If you notice damage after delivery (concealed damage), you can contact our customer service team. Please provide as much detail as possible about the damage. You will be requested to upload at least 3 photographs to show the damage. We promise to provide solutions and settle down the issue as soon as possible.

We will be able to help with any complaints of damages, including visible or material defects after the product has been installed or altered.

5. I did not receive all my products. What do I do?

There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact our customer service team.

6. My purchase was lost in transit, what should I do?

In case of a lost shipment, please contact our customer service team as soon as possible for assistance.

7. Who will pay for the return?

If the return is due to product quality, Grandtubs will pay for it; if the return is due to the customer's personal preference, the customer will pay the cost.

Shipping:

We offer "free ground shipping" for all US orders except: Alaska, Guam, Hawaii and Puerto Rico. 

Shipping Method: LTL freight.

Shipping Time: 10-14 natural days 

Order Processing Time: 1-2 business days.

*Business days don't typically include weekends, however Saturday and Sunday deliveries may occur in certain zip codes.

*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (877) 436-1225 or email at (support@grandtubs) Monday - Friday from 9am -5pm PST. Unfortunately once an order has been sent to our warehouse we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.

*Grandtubs is not responsible for any LTL delays in delivery.

 

We utilize a variety of LTL carrier options, and as a result, not all deliveries are the same.  To accommodate this, and prepare you for delivery acceptance, you will receive a tracking email with links to instructions for each delivery. 

Types of LTL receipt instructions are listed below

In Person Freight Receipt: The carrier will contact you directly to schedule delivery? If you are not available to receive a scheduled delivery, you may be charged a delivery fee on your original payment method.

Contactless Delivery Acceptance: You will be provided a shipping date and tracking for the order, and being home for receipt is optional. If not home at time of delivery, the carrier will document the condition of the package and location it is placed with photos.

In Home Delivery: Products are shipped on a semi-truck and delivered to an agreed upon location inside your home. Shipping times will vary based on destination, extreme weather, and other variables. The carrier will contact you directly to schedule delivery.

Shipping, Delivery, and Cutoff Times

Stated shipping and delivery dates are estimates only and can be affected by several factors, including shipping method. 

Cut-off times indicate when order must be placed to begin processing on a particular day, and vary by carrier.

Please be aware of the product's expected shipment time. This is when the item is expected to leave the warehouse, and will be listed on the product information page.

 

Shipping & Order Confirmations

You will receive an email order confirmation after your order has been placed, and a second email when your order has been shipped. Tracking numbers will be provided when available.

Register To Activate Your E-Warranty Card

Our warranty guarantees that you won't be responsible for paying for items that are covered if something unforeseen happens to your system. Discover the advantages of one of the strongest available limited parts warranties.

Go Now

Discover More About The Warranty For Your Bathtub:

3 Year Warranty On The Following Models:

59JT005, 59JT408LED, 67JT408LED, 71JT667B, 59FT1511, 67FT1516, 67FT1527, 67FT1528, 69FT1603, 71FT1503, WIT02, WIT373, 59FT002, 48JT011, 59JT011, 59JT319LED, 67JT351LED, 72JT367LED, 59AIS04, 59AIS06, 59AIS11, 59AIS12, 59AIS15, 67AIS01, 67AIS02, 67AIS03, 67AIS05, 67AIS07, 67AIS09, 67AIS10, 67AIS13, 67AIS16, 67AIS17, 71AIS08, 71AIS14

5 Year Warranty On The Following Models:

59FT1518, 59FT1518LED, 67FT1518, 67FT1518LED, 59FT1505

Rest Assured That We'll Make It Right

Get top-quality replacement parts for free, and quick access to the Empava-trained service center.
No worries about unexpected costly replacement bills. Most of the parts are warranty covered.
Our top priority is to get you the best repair and maintenance solutions quickly and make sure 100% Satisfaction

Our Warranty Policy

Warranty time frames and details differ based on the product category. Please contact Empavas Customer Service Team (Telephone: (888) 682-8882/support@ibathtub.com) to claim your product warranty If you encounter any quality issues.

This guarantee is valid in the United States. It is non-transferable and applies only to the original purchaser, not to subsequent owners of this product; any applicable implied warranties, including the warranty of merchantability, are limited in duration to the express warranty period set forth herein, which begins on the date of original retail purchase; and no other warranties, express or implied, shall apply to this product.

This warranty is extended to the original purchaser for products purchased for everyday home use in the continental USA.

Product damaged through negligence, improper installation, accident, abuse, misuse, natural disaster, or insufficient or excessive electrical supply. Abnormal mechanical or environmental conditions or any unauthorized disassembly repair, modifications, or failure to follow the installation instructions or when product is used commercially or other than its intended purpose or damaged because of improper connection with equipment of other manufacturers. Repaired or modified by anyone other than authorized agents This limited warranty does not apply to any product on which the original identification information has been altered, obliterated, or removed, has not been handled or packaged correctly, has been sold as second-hand or resold contrary to the US regulations.

 They include, but are not limited to:

    • Light bulbs, metal, and charcoal filters are all consumable parts.
    • Improper maintenance, as well as the use of corrosive and abrasive cleaning chemicals, pads, and cleaning agents, causes natural finish and wear.
    • Abuse, overuse, freight damage (not recorded), or faulty installation might result in chips, dents, or cracks.
    • Modifications made to the device by the buyer or installation.
    • Bends and warping are brought on by shoddy installation, excessively tight fittings, or insufficient support.

Customer Reviews

Based on 19 reviews
89%
(17)
11%
(2)
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S
Steve G.
Super relaxing moments

So far I like everything I see the only thing that would have topped the quality of this tub would be to incorporate LED lighting to bring one more relaxing moment to enjoying the bathing experience.

K
Kimberly W.
Best tub for a small space

So glad we were able to get this tub. It is like a hot tub in a small space, the jets are very strong. Do not underestimate. If you are tall this might not be right for your, but can not recommend this tub enough.

k
kenneth G.
Make sure you can access everything under the tub!

My kids and I really enjoy the tub. Although it's not a true Japanese Soaking tub... those really don't have jets and they don't have seats in them. They are generally deep so that you can sit submerged in the water. If you sit in the empava your upper body is above the water. However, my kids and I can fit in the bottom of the tub so that we can be submerged so it doesn't really bother us. The jets are added fun for the kids. I tend to just sit and soak. Personal preference. It's a nice tub and at a great price. Customer Service is generally quick to respond if you have questions, even before you buy!

M
Michael V.
Tub is smaller but fits perfectly in my space.

Tub is smaller but fits perfectly in my space. It is nice and deep! I am enjoying my baths!

K
K.G.
Make sure you can access everything under the tub!

My kids and I really enjoy the tub. Although it's not a true Japanese Soaking tub... those really don't have jets and they don't have seats in them. They are generally deep so that you can sit submerged in the water. If you sit in the empava your upper body is above the water. However, my kids and I can fit in the bottom of the tub so that we can be submerged so it doesn't really bother us. The jets are added fun for the kids. I tend to just sit and soak. Personal preference. It's a nice tub and at a great price. Customer Service is generally quick to respond if you have questions, even before you buy!

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