Swiss Madison SM-DB567 Voltaire 72" x 36" Reversible Drain Drop-In Bathtub

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Swiss MadisonSKU: SM-DB567

Price:
Sale price$880.00 Regular price$1,045.00
Stock:
In stock

We Guarantee the Best Price! Please consult our Price Match Guarantee for more details. If you have any inquiries, don't hesitate to reach out via Chat or Customer Support at (877) 436-1225.

Description

Meet the Voltaire Reversible Drain Drop-in bathtub, the perfect blend of design, function, and comfort for your bathroom.


This bathtub offers a deep soaking depth and smooth floor, providing an unparalleled bathing experience. It is designed with lumbar support and ensures your comfort during those long, relaxing baths.

Imagine the satisfaction of a bath in a tub tailored to your needs. The Voltaire tub's open front and interchangeable installation options allow for a custom fit in your bathroom, making your baths more pleasurable and luxurious.

Transform your bathroom into a private spa with the Voltaire Reversible Drain Drop-in Bathtub. Don't wait - start experiencing the relaxation and rejuvenation you deserve today.

Features & Resources of the Voltaire 72" x 36" Reversible Drain Drop-In Bathtub

  • Reversible Drop-In bathtub
  • Interchangeable left and right-hand installation
  • Fiberglass Reinforced Acrylic
  • High-gloss finish
  • Smooth tub floor
  • Drain and overflow, sold separately
  • Drain Size: 50mm
  • Soaking Depth: 15.5“

DOCUMENTATION:

 Installation Manual

 Spec Sheet

 

Shipping:

We offer "free ground shipping" on all US Orders

Shipping Method: LTL freight.

Shipping Time: All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Shipment times are subject to potential delays due to a high volume of orders or postal service problems that are outside of our control.

If you haven't received your order within 5 days of receiving your shipping confirmation email, please contact us @ support@grandubs.com with your name and order number, and we will look into it for you. 

Order Status: When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

*If you need to request a cancellation or make any changes to your order. Please contact our customer support as soon as possible by telephone at (877) 436-1225 or email at (support@grandtubs) Monday - Friday from 9am -5pm PST. Unfortunately, once an order has been sent to our warehouse, we cannot guarantee cancellation or changes as to we are working quickly to get your order to you.

*Grand tubs is not responsible for any LTL delays in delivery.

 

We utilize a variety of LTL carrier options, and as a result, not all deliveries are the same.  To accommodate this, and prepare you for delivery acceptance, you will receive a tracking email with links to instructions for each delivery. 

Types of LTL receipt instructions are listed below

In Person Freight Receipt: The carrier will contact you directly to schedule delivery? If you are not available to receive a scheduled delivery, you may be charged a delivery fee on your original payment method.

Contactless Delivery Acceptance: You will be provided a shipping date and tracking for the order, and being home for receipt is optional. If not home at time of delivery, the carrier will document the condition of the package and location it is placed with photos.

In Home Delivery: Products are shipped on a semi-truck and delivered to an agreed upon location inside your home. Shipping times will vary based on destination, extreme weather, and other variables. The carrier will contact you directly to schedule delivery.

Shipping, Delivery, and Cutoff Times

Stated shipping and delivery dates are estimates only and can be affected by several factors, including shipping method. 

Cut-off times indicate when order must be placed to begin processing on a particular day and vary by carrier.

Please be aware of the product's expected shipment time. This is when the item is expected to leave the warehouse and will be listed on the product information page.

Shipping & Order Confirmations

You will receive an email order confirmation after your order has been placed, and a second email when your order has been shipped. Tracking numbers will be provided when available.

BEFORE RETURN

For customers of Grandtubs, we kindly request that you reach out to our customer service team to verify the appropriate return address. It's important to note that different products may necessitate distinct return addresses, so contacting us will ensure that your return is properly processed. Your satisfaction is our priority, and we are here to assist you in every step of the return process.

All cancellations that are not our fault are subject to a 3% processing fee. Refunds will be issued to the original payment method used during order placement.

Telephone: (877) 436-1225
Email: Support@grandtubs.com

 

RETURN PROCESS

You are entitled to contact our customer service team to ask for a return for an item(s) within 30 days of delivery for a refund. (we will refer to the item delivery date on the shipping info). Please note that returns outside of the 30-day return window will not be accepted. We promise to respond to your return request within 2 business days.

General Returns

To qualify for a general return, the item(s):

    • Must be in resalable condition
    • Must be free from scratches and/or defects
    • Must not have been installed
    • Must be in the original manufacturer’s box and packaging and be free of writing.
  • Must not be missing pieces

To initiate a general return, please address your reason.

    • Don’t like
    • Order By Mistake
    • Change Idea
    • Don’t need anymore
    • Found More Affordable One
  • Product Size Doesn't Fit (Please check if our product size meets your needs before ordering)

Defective Return

To qualify for a defective return, one of the following must apply:

    • Item has a defect that hinders its usability for the purpose of which it was designed
    • The wrong item was received
    • The item does not match the description
  • Item arrived damaged

To initiate a defective return, please address which situation the item belongs to.

* If the item is found to be damaged during shipping, and you notice the damage upon delivery or inspection, do not sign for or take possession of the item. If delivery is accepted but concealed damages are noticed within 48 hours, take pictures of the box and product(s). Carriers only allow two business days to file a freight claim. Contact our customer service team immediately to report the damage.

Price Match Guarantee Policy

We will give you a refund of the price difference if the selling price of a product on our website is found to be lower than the selling price of the product at the time of purchase within 30 days after the order is placed.

REFUND PROCESS

We promise to process the refund within 2 days after the returned item arrives at our warehouse and was inspected to qualify for our general return or defective return situations listed before. You are expected to receive the refund 5-7 business days after we process it.

For a general return, we will deduct 20% of your total refund amount for the reason of return shipping costs and the loss caused to us as a vendor, which means only 80% of your total refund will be sent back to your account. For a defective return, we will bear the return shipping cost and a full refund will be sent back to your account.

 

FAQ

1. Which items are eligible for a return?

Most items can be returned within the stated time frame for a refund.

To qualify for a general return, the item:

    • Must be in resalable condition
    • Must be free from scratches and/or defects
    • Must not have been installed
    • Must be in the original manufacturer’s box and packaging and be free of writing
    • Must not be missing pieces


2. How do I send my return?

We recommend using the packaging from the original shipment. Within 30 days of receiving the goods, please contact our customer service team (Support@grandtubs.com) and we will provide free service; outside of 30 days of receiving the goods, you can also contact our customer service team if it is due to product quality issues.

3. How do I cancel an order?

Because our orders process quickly, there is a very short period of time in which an order can be canceled may be possible to request a cancellation before an order ships by contacting our customer service team.

For refused shipments, damaged shipments, and freight claims filed within 2 business days of receipt, a credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.

4. My purchase was damaged in transit. How do I return it, request a replacement, and/or file a claim?

If you notice damage after delivery (concealed damage), you can contact our customer service team. Please provide as much detail as possible about the damage. You will be requested to upload at least 3 photographs to show the damage. We promise to provide solutions and settle down the issue as soon as possible.

We will be able to help with any complaints of damages, including visible or material defects after the product has been installed or altered.

5. I did not receive all my products. What do I do?

There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact our customer service team.

6. My purchase was lost in transit, what should I do?

In case of a lost shipment, please contact our customer service team as soon as possible for assistance.

7. Who will pay for the return?

If the return is due to product quality, Grandtubs will pay for it; if the return is due to the customer's personal preference, the customer will pay the cost.

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